Articles on: Legal

Privacy Policy

Confidentiality and protection of personal data

1. Preamble

The personal data that you entrust to us when you visit our website are processed in accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation of April 27, 2016, known as "RGPD". In a desire for transparency, we present our privacy policy which aims to inform you about the conditions under which we are led to collect and process your personal data when you visit our website.

2. Identity and contact details of the data controller and the DPO

The person responsible for processing your data is Zenrent located at 10 rue Saint-Maur - 76 000 Rouen. In order to guarantee the protection of your personal data, we have appointed a Data Protection Officer (DPO), in the capacity of Mr. Corentin Lescanne.
For any question relating to the management of your personal data or the exercise of your rights, you can contact our DPO
by e-mail at the following address:

3. Purposes and legal bases of the processing carried out

Zenrent implements various processing operations based on several legal grounds such as: your consent, a legal or regulatory obligation to which we would be subject, our legitimate interest or contractual performance.

The processing carried out on the basis of your consent is carried out solely for the purpose of :
Management of contact requests
Management of the sending of newsletters and commercial offers
Management of cookies subject to your consent

Some processing is necessary for the purposes of the legitimate interests pursued by Zenrent:
The management of the administration and security of the site: the legitimate interest being to ensure the security and functionality of our website
The management of your access to certain services accessible on the site and their use in order to make them accessible to you
Cookies deposited strictly for the provision of a service, and those that enable or facilitate electronic communication

Based on contractual or pre-contractual performance, some processing operations pursue these purposes:
Management of payment transactions
Management of quotation requests
Management of complaints
Management of contracts and the contractual relationship

In order to meet our legal and regulatory obligations, we implement processing operations for the following purposes:
Fight against money laundering and terrorist financing
Management of your rights exercised on your personal data

4. Categories of processed data

The connection to our site automatically implies the collection of technical data and identification data concerning you. We inform you, at the time of the collection of your personal data, if certain data must be obligatorily informed or if they are optional. We also inform you of the possible consequences of not answering.
IP address: time stamps (date and time of connection); technical data relating to the equipment and browser used; and data relating to the navigation of websites are collected.

We also collect non-technical data via our forms:
Marital status, identification data First name, last name, title, date and place of birth,
Contact details Postal address, e-mail, telephone number
Bank data IBAN, BIC, ...

5. The recipients of personal data

Strictly authorized personnel of Zenrent's internal departments.
Zenrent's subcontractors and service providers who process data in the name of and on behalf of Zenrent.

6. How long the data will be kept

Zenrent undertakes to keep your personal data for no longer than is necessary to pursue and achieve the purposes for which the data was collected.

For the management of contact requests
Retention period: 3 years from the last incoming contact
For the management of quote requests
Retention period: 3 years from the last incoming contact
For the management of newsletters and commercial offers
Retention period: 3 years from the last incoming contact
For the management of complaints
Retention period: Duration of the contractual relationship
For the management of payment transactions
Retention period: The time necessary for the transaction. And only for proof purposes, in an intermediate archive, 13 months following the debit date or 15 months in the case of deferred debit cards.
For the management of the exercise of RGPD rights
Retention period: 1 year in case of exercise of the right of access or rectification and 3 years in case of exercise of the right of opposition
For the management of the administration of the website
Retention period: 12 months
For cookies deposited strictly for the provision of a service, and those that allow or facilitate communication by electronic means
Retention period: The time necessary for the session
For cookies subject to your consent
Retention period: 13 months from its registration

7. Security

In accordance with the legislation and regulations in force, Zenrent and its possible subcontractors undertake to preserve the confidentiality, availability and integrity of your personal data by undertaking to implement all the necessary technical and organizational measures.

8. Cookies

Conformément à la législation et la réglementation en vigueur, vous disposez des droits suivants :
Le droit d’accéder à tout moment à vos données (article 15 du RGPD)
Le droit de rectifier, mettre à jour ou compléter vos données (article 16 du RGPD)
Le droit d’exiger l’effacement de vos données (article 17 du RGPD)
Le droit de retirer à tout moment votre consentement (article 13-2 c du RGPD)
Le droit à la limitation du traitement de vos données (article 18 du RGPD)
Le droit de vous opposer au traitement de vos données (article 21 du RGPD)
Le droit à la portabilité de vos données, lorsqu’elles font l’objet d’un traitement automatisé (article 20 du RGPD)

Pour exercer ces droits, vous pouvez contacter notre délégué à la protection des données (DPO).
Contacter notre DPO par voie électronique :

9. Transfert de données hors Union européenne

Les données à caractère personnel collectées via l’utilisation des traceurs et cookies tiers sont susceptibles d’entraîner un transfert hors UE, et notamment vers les États-Unis. Dans le cadre des services de la gestion des paiements, un transfert de données aux États-Unis est effectué. Afin d’assurer une protection suffisante de vos Données à caractère personnel dans ce transfert, nous utilisons des Clauses Contractuelles Types conformément aux exigences du Règlement européen n°2016/679/UE du 27 avril 2016.

© Zenrent 2021 - Tous droits réservés.

Updated on: 15/09/2023

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