Articles on: Tenants

My property manager/landlord has not received the account creation link

There are several reasons why your manager/owner did not receive their space creation link:

❌ You entered the wrong email address. Don't panic, email us at with your manager/owner's email address so we can resend a link.

🙅 The email sent to your property manager/landlord has fallen into their spam or promotional emails. Ask them to check his spam. If they still can't find their personal space login email, email us at for help.

🧔 Your property manager/landlord already had an account with Depozen. In this case, they received a password reset link by email. They need to choose a new password in order to log into their account.

🙋 Still can't solve the problem? Write to us at We will help you!

Updated on: 15/09/2023

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